Banquet Server On Call Job at Hyatt Regency Houston West

Hyatt Regency Houston West Houston, TX 77079

About Us:

Discover the best spot to meet, greet, dine, and relax in the Energy Corridor. Find easygoing sophistication everywhere you look at Hyatt Regency Houston West and make us your go-to gathering hub to explore the city’s best like CityCentre, world-class shopping and dining, tree-lined streets and verdant parks. From the moment you walk under the vaulted ceilings of our atrium, you know you’re in the right place for a memorable experience. And with 25,000 square feet of versatile event space—including the elegant Texas Ballroom, our hotel is ideal for business and social gatherings.

At the Hyatt Regency Houston West we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.

If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Hyatt Regency Houston West with Pyramid Global Hospitality can mean for you!

Description:
We are looking for a highly motivated On Call Banquet Server to join our team! This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:
  • Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
  • Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
  • Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
  • Responsibilities also include cleaning of back hall and organizing of storerooms.
  • Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
  • Assists as needed with event room setup according to meal period and table needs
  • Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
  • Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
  • Cleans and sanitizes tables and/or counters & seats after guests are finished
  • Explains how various menu items are prepared, cooking methods and ingredients
  • Takes into consideration any special request and dietary issues made by the guest
  • Provides general property information Offers warm and sincere welcome/farewell for all guests
  • Interacts with staff in a professional manner, assisting other departments with necessary information
  • Ensures final quality check on food and beverage items prior to serving guests
  • Monitors assigned tables for customer satisfaction, quality and additional service
  • Addresses any guest issue promptly and with high concern
  • Provides assistance to other event and restaurant staff as needed
  • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
Requirements:
Excellent Benefits!
  • 401k after 90 days, company match to 4%
  • Medical/ Dental/Vision Insurance– eligible after 90 days
  • Company-paid Life Insurance
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)
  • Awesome Vacation and Paid Time-Off Policies
  • Hyatt Hotel Discounts Worldwide
  • Pyramid Global Hospitality Discounts
  • Free Parking and Free Employee Meals
Pyramid Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pyramid Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws



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