Banquet Manager Job at The Lytle Park Hotel

The Lytle Park Hotel Cincinnati, OH 45202

About Us:

Are you a born performer? Are you an “Expert” in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you! Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you!

Description:
We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the Banquets experience, and exceptional Beyond compare service attitude, for the position of Banquets Manager at the Lytle Park Hotel. The Banquets Manager will supervise the execution of Banquet Event Orders, according to Catering instructions, client preferences and established hotel service standards.

The primary responsibilities for the Banquet Manager will include but are not limited to:
  • Assist the Banquets Management Team with directing the day-to-day activities and assignments of the Banquets Staff.
  • Oversee the Banquet Service team, in the execution of their duties and adherence to the Lytle Park Hotel standards of service.
  • Provide guidance, instruction and follow-up with Banquet House men staff particularly as it relates to the care and maintenance of the facility and equipment.
  • Accurately execute all policies with improvement to quality, service and operations.
  • Inspects all function rooms prior to service, to ensure room is maintained, and reports any discrepancies to Engineering.
  • Engage in ongoing development of Banquet staff while holding the team accountable for performance and maintaining standards.
  • Provide guidance, instruction and follow-up with banquet house men staff particularly as it relates to the care and maintenance of the facility and equipment.
  • Communicate as necessary with clients to ensure full guest satisfaction.
  • Actively participate in all meetings, which must be attended for communication: BEO Meeting, F&B Meeting, and any other meetings which pertain to the Banquets Department.
  • Monitor team member’s work with a detailed eye in an organized fashion to ensure timeliness, adherence to standards and accuracy.
  • Work on special tasks as assigned by the Director of Food & Beverage

Requirements:
In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:
  • Must have at least three (3) or more years of strong Food & Beverage Supervisory/Management experience, with previous experience in a Luxury Environment preferred, or other related/equivalent field may be considered.
  • Requires a working knowledge of Banquet operations as well as luxury core standards, and standard operating procedures.
  • Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
  • Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.
  • Ability to effectively lead and work cohesively as part of a team.
  • Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
  • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
  • Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.



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