Background Check Coordinator Job at Bank OZK

Bank OZK Little Rock, AR

Coordinates and monitors the processing of Background Checks Records for all post-offer candidates. Performs a wide range of functions to include creating background check work orders in the GIS/Hire Right database for all post-offer candidates, sends notifications to GIS/Hire Right; answers all phone and email inquiries from post-offer candidates, corresponds and communicates with post-offer candidates and GIS/Hire Right as needed; ensures compliance with applicable federal, state and local laws, regulations and policies; Continuously monitors background check work orders; Prepares completed background check records for review by HR Compliance management. Serves as the main point of contact for the Nationwide Mortgage Licensing System and Registry (NMLS). Responsible for an employee's life-cycle in NMLS from hire to separation. Maintains all NMLS records and related information.

Essential Job Functions:

  • Primary point of contact for the background check process from the receipt of the offer and acceptance worksheet until the background check work order is closed.
  • Organizes and maintains all records related to the background check process.
  • Prepares weekly reports on the status of background check job orders.
  • Serves as the main point of contact for the Nationwide Mortgage Licensing System and Registry (NMLS). Responsible for registration of employees, deactivation of employees, annual NMLS renewal and all related reporting.
  • Ensures work product is accurate, clear, concise.
  • Travel on company business as needed.
  • Maintain good punctuality and attendance.


Knowledge, Skills & Abilities:

  • Strong working knowledge of basic employment laws and regulations.
  • Experience working in high-performing teams.
  • Ability to prioritize in a fast-paced environment.
  • Ability to work well under pressure in a dynamic environment.
  • Ability to build rapport and relationships across various levels and functions within an organization.
  • Good process orientation and organizational skills.
  • Superior written, oral, and interpersonal communication skills.
  • High attention to detail and accuracy and ability to manage multiple tasks.
  • Strong computer skills (Microsoft Word, Excel, etc.).
  • Excellent problem solving skills.
  • Ability to travel on company business (to include training and acquisitions).


Equipment Used in Job Performance/Working Environment

  • Computer
  • Telephone
  • Copier
  • Facsimile machine

Position Requirements:

Basic Qualifications:

  • High school diploma or equivalent is required.
  • Bachelor's degree in Human Resources, Business Management or related discipline preferred.
  • 1-3 years working in a Corporate Human Resources environment.
  • 1-3 years of experience in Human Resources compliance and/or labor laws (OFCCP, Affirmative Action, EEO and Immigration) preferred.
  • Valid driver's license and good driving record.
  • PHR, SPHR or other relevant certifications preferred.
  • Advanced proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint) preferred.




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