JOB DESCRIPTION:

Combining in-depth automotive repair knowledge with people skills. This position will manage customer relationships and frequently serve as a liaison between technicians and customers. It will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

RESPONSIBILITIES:

Assign and schedule work duties to auto service staff according to individual skill level
Serving all automotive service needs of customers
Oversee the hiring and training of an effective auto service team
Ensuring high teammate retention
Maintain compliance with quality standards
Developing customer satisfaction and retention
Other duties as assigned

Preferred Qualifications:
2-year degree or equivalent
QUALIFICATIONS

• High School Diploma or equivalent
• 4 years of auto service technical experience
• 1 year of service manager or service writer experience
• Problem solving customer complaints
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.

• Capacity to lead and coach others
• Teammate and customer/communication skills
• Ability to recruit and select technicians and general service teammates successfully according to store requirements

• Willingness to continue education and remain current in automotive repair issues
• Must have completed all the current and required BSRO store education courses & modules required for this position.

Must have valid automotive drivers license at all times in order to test drive customers vehicles
EMPLOYEE TYPE
Regular : Full time

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.'
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Work Remotely

• No

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Day range:

• Weekend availability

Shift:

• 8 hour shift

Application Question(s):

• Drug Test and Background check required

License/Certification:

• Driver's License (Required)

Work Location: One location

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