Why work for Allcat?

• Medical, Dental & Vision plans
• HSA with employer contribution of up to $1,000 annually
• FSA
• Employer Paid Life Insurance Policy of $15,000
• Voluntary Employee Life, Spouse and Child Insurance Policy
• Annual onsite flu & vaccination clinic
• Paid Time Off & Paid Holidays
• Referral Bonus Program
• Jean Day everyday
• Free Parking
• Game room/lounge area
• Onsite micro market (snacks & beverages)
• Food trucks monthly
• Complimentary Coffee Bar
• Company Town Hall Meetings & Celebrations
• Annual Performance Reviews
• Frequent Performance Feedback
• Career Growth Opportunities
• Wounded Warrior & Military Focus
• “On Fridays We Wear RED”
• Diversity, Equity and Inclusion Program

APPLY

https://allcatclaims.wd1.myworkdayjobs.com/allcat_external

ABOUT ALLCAT CLAIMS SERVICE

Allcat Claims Service is an energetic company that places a high emphasis on learning and personal development by supporting and challenging its people to reach their full potential. As a result, Allcat Claims Service places a premium on quality control, quality adjusters, and being ahead of the technology changes. Most importantly, we pride ourselves on handling claims both professionally and ethically. Our commitment to “Raising the Bar” has allowed us to grow our client and adjuster relationships over the years into something special. The experience of our team and their work ethic is unparalleled in the claims industry.

DESCRIPTION

This position provides auto claims service to customers using multiple communication channels. Within defined guidelines and framework, responsible for investigating, evaluating, negotiating and adjusting simple to moderately complex auto claims presented by or against a policyholder. The role will include confirming coverage, determining liability and equitably settling claims in compliance with all state and regulatory requirements. Works under minimal supervision to perform work assignments and problem resolution. Accountable for delivering a high level of service in every interaction through setting appropriate expectations, proactive communications, advice and empathy. This role will also provide the opportunity to utilize leadership and conflict management skills as you guide the customer through the claims and repair process.

RESPONSIBILITIES

• Provides claims service via internal channels (phone/fax/email/mail) to policy holders and third party customers on behalf of clients.
• Adjusts low to moderately complex Auto claims to include some minor injury claims.
• Identify, confirm, and make coverage decisions on soft tissue to moderately complex claims.
• Investigate loss details, determine legal liability, evaluate, negotiate, and resolve claims within appropriate authority guidelines.
• Clearly document thought process, investigation, evaluation, negotiation and settlement decisions.
• Prioritize and manage assigned claims workload to keep policyholders and other involved parties informed, and provide timely claims status updates.
• Collaborate and support team members to resolve issues and identify appropriate matters for escalation.
• Acquires and applies basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverage's and the claim handling process and procedures.
• Ability to maintain discretion in business relationships and exercise sound business judgement.
• Supports workload surges and/or Catastrophe operations as needed.

MINIMUM REQUIREMENTS

• High School Diploma or GED
• This position will require an Insurance Adjuster's license. You must pass a licensing exam within a designated number of attempts and can become licensed in all applicable states. Allcat will provide the study and training environment to assist you with the licensing exam.
• 1 year of customer contact experience.
• Strong customer service, communication, organizational skills.
• Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization.
• Must be accurate and detail-oriented.
• Ability to learn new technologies.
• Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word.

PREFERRED REQUIREMENTS

• Bachelor’s degree
• Current Casualty Adjuster License
• 1+ years of claims investigation, adjusting and resolution.
• 2+ years of customer service experience
• Working knowledge and understanding of the auto claims contract as well as application of case law, state laws and regulations.

BENEFITS

Eligibility to participate in Comprehensive Benefits Package: Medical, Dental and Vision, Paid Time Off and Paid Holidays, in accordance with Company policy.

Job Type: Full-time

Pay: $43,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.