Audiology Assistant Job at Reid Health
Under the direction of the licensed Doctors of Audiology, Practice Manager, and Clinical Manager and after appropriate training and demonstration of competency, performs duties that are prescribed, directed, and supervised by a certified and/or licensed audiologist. Audiology Assistants are regulated by state regulations and fall under the responsibility of the supervising audiologist who determines the applicable requirements for the assistant in the specific work setting. The role of the Audiology Assistant is to be supportive of the audiologist by performing routine tasks and clinical duties so that the audiologist is available for the more complex evaluative, diagnostic, management, and treatment required by the level of education and training of a licensed audiologist. The role of an assistant leads to an increase in productivity by reducing wait times, enhancing patient satisfaction, and reducing costs by performing those skills that do not require the licensed audiologist.
Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve. We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.
To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.
Overview of Responsibilities:
Patient Centered:
- greeting and escorting patients, rooming and confirmation of protected health information
- instructing patients in proper use and care of hearing aids and other amplification devices
- instructing patients in proper ear hygiene
- assisting audiologists in treatment programs
- assisting audiologists with appointment setup and technical tasks
- preparing materials for ear impressions
- performing nondiagnostic otoscopy
- preparing the patient for VNG/ENG or evoked testing (ABR/ ASSR)
- assisting audiologists in hearing testing of pediatric patients
- complete/finalize all hearing aid fitting appointments with hearing aid orientation for the patient
Hearing Aid Centered:
- ordering earmolds and devices, completing device repairs, and manufacturer/lab returns
- performing checks on hearing aids and other amplification devices
- performing troubleshooting and minor repairs to hearing aids, earmolds, and other amplification devices
- cleaning hearing aids and other amplification devices
- maintaining NOAH database for management of hearing aid patients
- interacting with hearing instrument manufacturers/suppliers regarding status of orders/repairs
Office Related:
- performing daily biologic listening checks of equipment
- maintaining inventories of supplies and checking function of equipment maintaining and restocking test and treatment rooms
- performing infection control duties within the clinic/service
- Scan and file all paperwork for the department daily
Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022
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