Associate Specialist, Customer Operations Job at Maxim Integrated
Analog Devices (ADI) has just over $9 billion in revenue with offices around the world. As a global leader in the design and manufacturing of analog, mixed signal, power management and DSP integrated circuits, ADI is known for helping to solve its customers’ toughest engineering challenges. With a commitment to engineering for good, ADI strives to create a more sustainable future, while also focusing on its employees through mentoring programs, employee networks and continuous learning opportunities.
At ADI, you will learn from the brightest minds who are here to help you grow and succeed. You will make an impact through work on meaningful projects alongside a team of experts. ADI’s culture values aligned goals, work-life balance, continuous and life-long learning opportunities, and shared rewards.
Apply now for the opportunity to grow your career and help innovate ahead of what’s possible.
Job Description Summary:
At Analog Devices, Inc. we know it’s our great people who make us a great company, and our Customer Operations team is no exception. We are a group of positive, hard-working, customer-centric employees who represent our company in a positive light when working on the front line with our customers. Want to join a fun team with smart people who make a difference every day? If so, you’ve found the right organization!
Job Description:
Responsibilities and Duties include but not limited to:
- Build key relationships with ADI’s customer base
- Forecast demand by gathering market and customer insight and analyzing trends
- Support all aspects of customer’s business from design in through project end of life
- Develop and own improvement initiatives both internally and with ADI’s customers
- Proactively manage customer backlog to identify and close supply gaps
- Directly manage critical supply chain situations, delivering status updates and leading conference calls with customers
- Contribute to projects strategic to Customer Operations and to ADI
You’ll also have the opportunity to collaborate with internal partners to support ADI’s customer base. Internal partners include:
- Sales - track new design opportunities and project ramps
- Business Units - review end customer product life cycles to understand business environments
- Demand Planning – share and consult on customer forecast data
- Quality Assurance - coordinate product changes and applications support
- Social & Environmental Management Teams - align customer requirements with ADI policies
- Supply Chain Management - analyze and understand supply position at each stage of production
- Legal - review and negotiate customer supply agreements
Minimum Qualifications:
- All candidates must have a BS/BA degree and have strong basic computer skills
- Energetic, self-motivated, and positive
- Highly organized & customer-centric
- Excellent verbal and written communication skills
- Capacity to think ahead and anticipate what will happen next
- Able to understand complex problems and work creatively/efficiently to find a solution
- Accepting experienced candidates as well as new college graduates
Education:
Work Experience:
Pay Rate Type:
Salary
Eligible for Relocation:
Yes
Eligible for Work Visa Sponsorship:
No
This position may require a deemed export control license for compliance with applicable laws and regulations; including but not limited to US Government International Traffic in Arms Regulations (ITAR), US Export Administration Regulations (EAR), or US Treasury Regulations. If required, placement is contingent on Maxim’s ability to apply for and obtain an export control license on your behalf.
ADI is an equal opportunity employer. Applicants are considered for employment without regard to race, color, religion (including religious creed), sex (including
pregnancy), gender,
national origin, age, sexual orientation, marital status, gender identity or
expression, ancestry, disability, medical
condition, genetic information, veterans, and/or military status and any other categories protected by applicable law.
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