At Stop & Shop, we’ve made a commitment to making our stores better every day for our Associates, customers and the community. It’s our secret recipe for success. It guides everything we do from the products that stock our shelves to the way we manage our stores. It helps us put the customer first, do what’s right, win together and make ideas happen. As an Associate here, that’s exactly what you’ll help us do. You’ll get to share your ideas, learn new skills and really make a difference for your customers, your career and the company

Why not consider bringing your customer, community and colleague focused attitude to Stop and Shop where you can thrive. In the Assistant Manager role, you will be responsible for the following

Primary responsibilities

• Manage the recruitment, hiring, orientation, managing people development and maintaining diversity of Front-end.
• Responsible for overseeing Front-end operations, Cash Office, and ensuring highest level of customer service.
• Manage store community and customer relations.
• Accountable for: scheduling and conducting interviews and involving other managers as appropriate; coordinating orientation, new hire and department specific training with CTP Coordinators; following up on associate development plan implementation and AMT progress; documenting front-end associate performance issues; attending or coordinating job fairs; analyzing store turnover figures and developing action plans with appropriate department managers; counseling and coaching associates; resolving customer issues; responding to donation requests; attending and or coordinating local community events; and managing fund raising events and gift card program.
• Create a culture of best in class customer service
• Manage Customer Service Departments regarding general operations, sales, and profitability
• Manage daily activities including sanitation and safety. Merchandising department presentation, payroll and productivity and administration

Qualifications

• 1 – 3 year’s supermarket retail management experience

Skills and Knowledge

• Highly motivated, results-oriented, and a self-starter
• Ability to influence and communicate cross functionally
• Ability to multi-task
• Demonstrated leadership and management skills
• Excellent written and verbal communication skills
• High level of customer service skills
• Ability to think creatively and strategically
• Effective organizational and time management skill

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Job Type: Full-time

Pay: $61,200.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Work Location: One location

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