Application Support Engineer Job at Billtrust US Careers
Billtrust US Careers Chicago, IL
What You'll Do:
You will be responsible for developing data mapping and logic to extract data from client files and designing customer bill templates to meet client requirements. You will be involved with new builds, enhancements, and complex issue resolution. As an Associate Application Support Engineer, you will have the opportunity to be a key technical partner for new client implementations as well as modifications for existing clients.
- Develop solutions with an eye towards efficiencies and repeatability so as to improve the turn-around time and quality of the team's output
- Write Groovy scripts to parse and apply business logic to client data
- Design and develop templates for the layout of client bills
- Write custom reports and perform data manipulation through SQL scripts
- Perform analysis and resolution for assigned cases in a timely and high-quality manner
- Collaborate with Project Managers to analyze and clarify requirements
- Contribute to our knowledge management repository
- Recommend best practices, answer questions regarding feasibility issues, and serve as a subject matter expert on mapping and templating to support Client Services, Professional Services, Sales, Business Development and Marketing
- Raise issues with requirements or sample data with Senior ASEs and/or Application Support leadership
- Identify opportunities to improve processes, automation, and tools within the Application Support team
- Other duties as assigned
What You'll Bring to the Team:
- Demonstrated ability to develop scripts in Groovy, Python, JavaScript, Java, or a similar scripting language; 0-1+ years of relevant experience in a fast-paced, product-centric environment ideal
- Energy, creativity, attention to detail, and an ability to learn quickly
- Ability to perform data analysis and develop SQL database queries, along with an understanding of RDBMS such as MySQL, preferred
- Effective in communicating with cross-functional and distributed teams
- User Interface (UI) development experience and report writing experience nice-to-have
- Working knowledge of GMC/Quadient Inspire or Adobe InDesign nice-to-have
- Prior experience with Agile/Kanban techniques nice-to-have
- Bachelor's Degree in Computer Science, Computer Engineering or similar (or equivalent experience)
SALARY RANGE BELOW FOR COLORADO BASED APPLICANTS ONLY
Target Base Compensation: $59,000.00 - $77,000.00 (bonus offered in addition to base compensation)
Please note that the compensation information that follows is a good faith estimate for Colorado-based hires only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. Billtrust intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience and location. We encourage you to apply and speak with our Talent Acquisition team to learn more about the total compensation package.
#BTUS123
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for!
What You'll Get:
- Work from Anywhere: Our state of the art office, your home, a company paid WeWork.... you decide!
- A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
- Flexible Working Hours: We support your lifestyle- the results are what count.
- Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
- Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
- Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
- Opportunities for Growth: Professional development can take many shapes. From ERGs like Women in Tech and DE&I, to Mentor-Mentee, Leadership, and High-Potential Programs, we foster an environment where all employees can grow.
- Recognition: From Billtrust Bucks and Gongings to Culture Champion and Founders Awards, our employees are recognized for hard work and outcomes achieved.
- Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
- Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Who We Are:
Billtrust is a leading provider of cloud-based software and integrated payment processing solutions that simplify and automate B2B commerce. Accounts receivable is broken and relies on conventional processes that are outdated, inefficient, manual and largely paper based. Billtrust is at the forefront of the digital transformation of AR, providing mission-critical solutions that span credit decisioning and monitoring, online ordering, invoice delivery, payments and remittance capture, invoicing, cash application and collections. Our platform has processed $1 trillion+ invoice dollars and we have seen 28% year-over-year software & payments revenue growth (2021). With more than 2,400 customers, we have helped companies like GlobalTranz, United Rentals, Acushnet and Ferguson Enterprises get paid faster and more efficiently.
For more than 20 years, we have achieved remarkable success and we attribute our growth to our people and culture. We encourage employees to have autonomy, think creatively, share ideas - even with our CEO - and to challenge the status quo every day.#LI-Remote
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