Aftermarket CSR Job at Rotex
Rotex is looking for an Aftermarket CSR to join our team in Cincinnati, OH. As an Aftermarket CSR you will be responsible for:
Processing parts orders and provide technical assistance to customers. Actively promote the Company’s parts business to achieve profitable sales growth. Coordinate sales calls through direct contact with customer and sales representatives. Maintain strict adherence to high ethical business standards and applicable governmental laws, regulations and codes.
What Rotex Offers You:
A robust PTO policy with 6 paid sick days, 11 paid holidays, and 4 weeks paid vacation!
Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, company paid short-term & long-term disability, among others.
Generous 401K Matching Program – 3% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved*
Competitive pay
Opportunities for development and advancement
What you’ll do:
Provide quotations and process parts orders from customers and sales representatives.
Provide technical assistance and mechanical troubleshooting service as required.
Actively promote the Company’s parts business by identifying prospects, pursuing leads, and supporting representatives’ sales efforts. Formulate pricing and prepare quotations as needed.
Proactively promote the sale of new retrofit offerings and product enhancement features to targeted customers.
Follow up on parts quotes to assist in closing sales.
Perform other assignments or duties appropriate to the overall responsibility of the position of Aftermarket Sales Representative.
Supervisory Responsibilities
This position does not have any supervisory responsibilities.
Basic Requirements:
Education
High School graduate and some college courses with a focus in business; and 2-4 years related experience and/or training; or equivalent combination of education and sales related experience.
Computer Skills
Intermediate Microsoft Office required.
Great to Haves:
Dependable, honest, quick learner, good communication skills and team player
Ability to work a flexible schedule including any days, shift, and weekends to ensure that the customer demand is met
Ability to learn new skills at a fast pace
Physical Demands:
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances.
Who we are:
Rotex pioneered the dry separation industry and grew to become a global manufacturer of industrial separation equipment, becoming a subsidiary of Hillenbrand, Inc. in 2011. Rotex now sets the standards for maximizing yield and minimizing waste for a host of Fortune 500 companies in processing facilities around the world.
The Rotex story of superior separations starts with the people who work here. Our associates are our number-one asset; this fine group of people helped Rotex expand from a regional Cincinnati company to a strong global competitor. And we’re not done yet. We’re always looking for great people to add to our story and to help us write the next chapter in our history.
Rotex is an operating company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: At Hillenbrand we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.
DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.
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