Overall Purpose Of The Job

The role of Accounts Receivable/Billing Specialist is responsible for the timely and accurate application of cash receipts to customer invoices, timely processing of approved customer account adjustments, processing and posting of equipment voucher invoices, and the timely collection as applicable and necessary (in collaboration with the Sales staff) of the Company’s accounts receivables. This position also acts as a primary backup to order and billing processing.

Key Responsibilities

• Responsible for the timely and proper application of cash receipts to customer accounts. Maintain the integrity of customer accounts by correcting any misapplications of payments
• Responsible for processing approved and properly submitted customer account adjustments as submitted by Sales or Finance for adjustments such as sales tax, pricing, and customer accommodation.
• Responsible for the daily processing of equipment vouchers and education orders and invoicing.
• Responsible to be trained on all aspects of order and billing processing to accuracy, support process and/or indirect oversight of invoicing processes at/for remote facilities/regions
• Responsible for the complete, accurate, and timely monthly close of the accounts receivable (AR) (i.e. first review of work papers and supporting documentation, timeliness of close cycle)
• Responsible for billing and AR documentation maintenance in strict adherence and compliance to the written Company's policies and procedures (MedAire's and ISOS), to enable attainment of applicable measurements of cash flow objectives (DSO, AR Aging, CIT, other KPIs)
• Continuously monitor the sales/accounts receivable cycle and the external claims processing cycle to identify and drive process improvements. Publish AR Aging reports
• Develop and maintain effective relationships with key partners including Education org, Sales Management, Accounts Payable, MedSpace, and foreign sales offices
• Supports and participates in cross-functional process improvement efforts
• Maintain all client and employee information, which may be encountered either directly or indirectly while in performance of the job, in strict confidence and in accordance with HIPAA and/or any other pertinent confidentially regulations
• Other duties as assigned

·Required Skills and Knowledge

• Proficient excel skills
• Diligence, planning and organizing, problem-solving skills
• Proven effective verbal and written communication skills
• Strong influencing skills and ability to deliver results in a matrix reporting environment
• Cultural sensitivity & awareness demonstrated ability to work in a multi-lingual/cultural environment

Required Work Experience

• 2 + years experience with accounts receivables, order entry, invoicing, collections, and intercompany transaction processes.
• Proven effective communication and problem-solving skills
• Ability to work independently with minimal supervision.
• Experience working with cross-functional teams in a matrix organization.
• Demonstrated competency using Great Plains, and Microsoft (outlook, excel, word) is a plus.
• Experience in billing in non-US (multi) currencies is a plus
• GL accounting experience is a plus

Required Qualifications

• Successfully taken accounting classes
• Undergraduate degree in finance, accounting, or a related field is a plus

Required Languages

• English
• Spanish/Portuguese a plus

Travel / Rotation Requirements

• N/A

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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