Exotic Automation and Supply is currently looking for an Accounts Receivable Analyst to join the team in a full-time capacity at our New Hudson, MI location.

Outstanding candidates for this position will have demonstrated ability to work in a fast-paced environment while maintaining accuracy and meeting deadlines.

This position is vital to the Accounting Department and is a great opportunity for the right candidate to demonstrate the capability to influence positive change in an exciting, dynamic, and growing company while building a comprehensive knowledge of the business.

Essential Responsibilities:

• Review weekly accounts receivable aging, review customer credit statuses and make changes as necessary.
• Review and process customer credit holds/releases.
• Monitor activity on all assigned accounts and initiate collection calls on past due items in a proactive timely manner.
• Contacting customers via phone or email to secure payment or payment commitment on past due invoices.
• Identify, research, and resolve issues with customer billing. Work with appropriate departments internally, and with customer externally, to resolve.
• Make new customer credit approval decisions and existing customer credit hold decisions.
• Develop and maintain positive relationships with customers and internal team.
• Customer payment processing/application.
• Answer incoming calls and emails with professionalism and provide knowledgeable answers to customers and internal departments.
• Identify and implement processes/activities to reduce occurrence of invoice discrepancies.
• Participate in special projects and process improvement initiatives.

Desired Knowledge, Skills, and Experience:

• High School Diploma (Required), Associate’s degree in accounting or finance preferred.
• Previous Accounting experience.
• 2+ years of Accounts Receivable/Collections experience preferred.
• Excellent customer service attributes.
• Basic PC Skills and previous experience using Excel.
• Good decision-making, negotiation, and problem-solving skills.
• Detail oriented, highly organized with excellent time management skills.
• Ability to work in a fast-paced environment.
• Strong interpersonal skills necessary to effectively work with associates, customers, and management team.
• Demonstrated teamwork approach with co-workers utilizing skills in oral communication, active listening, written and oral directions and cooperating with and assisting others when needed

Exotic is an EEO and drug free Employer.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• New Hudson, MI 48165: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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