Access Coordinator (Crisis Walk-In Clinic/Towson) Job at Sheppard Pratt - Towson
The Crisis Walk-In Clinic serves people of all ages and is located within the crisis suite in the Weinberg Building of the Towson Campus. Those receiving services from the Crisis Walk-In Clinic must do so voluntarily, be medically stable, be free from drugs or alcohol, and be able to safely wait for evaluation in an outpatient clinic setting.
As an Access Coordinator, you will:
- Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral.
- Be responsible for collecting and evaluating psychiatric, demographic and insurance data and determining the appropriate level of care needed.
- Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services.
- Actively market Sheppard Pratt programs and services to internal and external groups.
- Be responsible for completing written and on-line documentation requirements for admissions and referrals. This position is located on Sheppard Pratt Health System's main campus in Towson, MD (Baltimore County).
Requires:
- Bachelor's degree in Psychology, Social Work or related field required, plus at least 1 year of proven relevant experience.
- Knowledge of IDX and Sunrise, as well as getting insurance authorization strongly preferred.
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