Job Title: Fielder Team

Department: Ballpark Operations

Reports To: Coordinator, Ballpark Operations

Status: Seasonal, Non-Exempt

What an exciting time for Mariner Baseball! We are coming off of an awesome 2022 season and looking forward to 2023 for when The All-Star Game to returns to Seattle for the third time! Come join our team as an Event Staff at the Seattle Mariners to work alongside some of the best in baseball! We offer a fun, flexible, part- time schedule, an ORCA Card & much, much more!

We are looking for candidates with exceptional customer service skills to join our team at T-Mobile Park as we embark on one of our best seasons ever! We look forward to working with you at the best ballpark in all of Major League Baseball!

Primary Objective: Contribute to guests’ exceptional experiences at the ballpark by distributing promotional items at assigned locations and leading various attractions located throughout the ballpark.

Essential Functions:

• Welcome guests to the ballpark with energy, excitement, and friendly demeanor.
• Support promotional item distribution: welcome and energize guests, organize and distribute promotional items at gates and select areas throughout the ballpark.
• Adhere to rules regarding promotions given to exclusive/specific groups. Independently lead attraction operations, including:
• Leading Speed Pitch Operations: by managing the overall attraction operation, handling/counting money, balancing tills at the end of each shift
• Supporting Paint the Zone Operations: operating technology and ensuring safe environment for the kids who are throwing
• Leading Kids Corner: greeting guests, assuring safe practices are being upheld in batting cages, tracking equipment inventory, calling in Found and/or Found Children,
• Leading Kids Club operations: Issuing club passes, assuring all booths are stocked and supplied with giveaways, teaching/troubleshooting the Kids Club sign-up process with prospective members, effectively communicating with Mariners guests, working with the Mariners Marketing team to perform other Kids Club duties as assigned,
• Will perform all attraction functions independently, with the ability to multi-task duties simultaneously.
• Proactively identify issues or guest concerns and address with management.
• Attend all mandatory Team Member meetings and training. Will perform other duties as assigned.

• High school diploma or GED preferred.
• Must be at least 16 years of age. 18 years of age or older preferred. Previous experience in a customer-driven environment preferred.

• Ability to handle money and skilled in mathematics (addition, subtraction)
• Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.
• Competent in required job skills and knowledge. Completes work assignments thoroughly and completely in an accurate, and prompt. Identifies and corrects errors. Is careful, alert and accurate, paying attention to details of the job.
• Demonstrates through their actions and interactions with others a commitment to Mariner Purpose, Mission and Values.
• Takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
• Understands and supports the team and is quick to volunteer to assist others. Others view most interactions as being positive with a willingness to achieve common goals. Effective in working with others to cooperatively solve problems. Workplace behavior is consistently respectful of others.
• Possesses specific abilities for each attraction position above.
• Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills. Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests. Is diplomatic, tactful and professional in all forms of communication.
• Makes decisions and takes actions that contribute to exceptional experiences for guests.
• Physical Activities and Working Conditions:
• Must be available to work a variety of shifts including days, evenings, weekends, and holidays.
• Must be available for large scale events throughout the calendar year that require full staffing levels including concerts and all Saturday home games. Outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements.
• Must be able to stand and/or walk for the duration of a baseball game or event.
• Safely move boxes, equipment, or other items. May include lifting, carrying, pushing, pulling, and using equipment such as hand carts and pallet jacks.
• Must be able to independently move up to 50lbs. frequently.